I am an Operations & Systems Automation Specialist with a Computer Science background and 7 years of experience in high-volume customer operations. I specialize in the HubSpot ecosystem, leveraging Make.com, Zapier, and AI to transform manual bottlenecks into self-running business engines. From automated lead scraping and verified prospecting to intelligent ticket routing and post-sale customer success, I build the technical infrastructure that drives the entire customer journey—ensuring your business scales through efficiency, not just manual labor.
💠 Inbound Lead Generation
💠 Outbound Lead Generation
💠 Service Automation
💠 Data Analysis
Built an end-to-end outbound lead generation pipeline covering prospecting, data enrichment, outreach, and CRM tracking using LinkedIn Sales Navigator, Apollo, NeverBounce, and Instantly.
Automated lead tracking and deal creation in HubSpot to ensure organized follow-ups and better visibility of leads.
